@tvsrivatsa Hi, The System LED on the Tapo C500 looks like solid amber rather than solid red. Please help confirm the following information for the reported case. 1. Unplug the power to the camera,...

@BobWillis Hi, 1. Has the Tapo C325WB configured 2K video quality on the camera's Live View page? 2. Can you share a video showing the whole moving process of the fox with us for further analysis?...

@slava-canada Hi, The differences between the Tapo Care Basic plan and the Premium plan are below: 1. The Basic plan support up to 5 cameras and the Premium plan support up to 10 cameras. 2. The...

@NathanMauclene Hi, Thank you for the case report. Please help confirm the following information for the reported issue. 1. Please send me the MAC address of the Tapo C200 V2 via a private message....

@andw77 Hi, You can see the Kasa smart plugs on the official website. Best Regards

Update on July 02, 2024. Hi All, Currently, we have improved the Doorbell Video Call feature and it's under testing. With the improved Doorbell Video Call feature enabled on the Tapo app for your...