@roydz Hi, Our tech team is still following up on this case via email. It's recommended to reply to the tech team if you have any further questions. Best Regards

@Jeoff Hi, In your case, please ensure that the camera and hub are up to date and connected to the same network. If you can't connect the camera to the hub, please confirm: 1. Go to the camera/hub's...

@Outmx Hi, As you can see in this post, usually, the Tapo C325WB V2 is unable to display a full color image without the spotlights on in extreme low light conditions. In your situation, I'll log your...

@RobH-NL Hi, Thank you for your cooperation. Please feel free to reply if there are any updates. Best Regards

@Wladimir_D Hi, Thank you for your attempt. I'll wait for your test result. If the same behavior persists, please follow the instructions below to collect the camera log. Then, please send me your...

@redozer Hi, Could you please send us a video showing the entire process of trying to establish an RTSP connection with the Tapo C210 using VLC? I'm currently not sure whether all the setup steps you...