@NguyenKhoi Hi, Thank you for the videos. I have reported the case to the tech team, and they will likely reach out to you via email to continue troubleshooting your case. Please check your email box...

@harmandeep Hi, The video quality option on the camera's Live View page and Device Settings page is the same, and your problem may be caused by several devices streaming the camera simultaneously....

@KevinLiew Hi, For the Tapo C500, please check its LED status and confirm whether you can control and manage it in the local and remote network with the Tapo app. Please try to remove the C500 from...

@an4re Hi, You can try to reboot the router if the problem happens again, when the router is working, reboot the camera and check if the camera will work fine. Please help confirm the following...

@Markirl Hi, We have some VIGI cameras support to be powered via POE, and you can refer to the link to see these models. Best Regards

@Milanche Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...