@GFelb Hi, Can you share a video with us that shows the camera detects the event out of the activity zone after enabling motion tracking? (You can upload the video to your own cloud server(such as...

@AppleOrange25 Hi, We don't have information about whether the BCN coax cable can power the TC65, and we can only provide some parameters of the original power adapter and power cable of the TC65 for...

@harmandeep Hi, Usually, you can change the camera's video quality on its Live View page, if the Live View page has no option to change the video quality, you can go to the camera's Device...

@titachefrega Hi, Currently, the Tapo camera does not support to be viewed on the Google Home app, however, after connecting the camera to Google Home refer to the link below, you can watch the...

@Fifator Hi, 1. The Tapo cameras do not support to be viewed via the web browser. The link you visited is not suited for the Tapo cameras. 2. Most Tapo cameras, such as the Tapo C100, support viewing...

@AppleOrange25 Hi, We suggest using the original power adapter & cable to power the camera to ensure its performance, and we can't ensure the camera will work well when using another power cable. The...