@CBJ78 Hi, You can refer to the suggestions in the link below to troubleshoot. What to do if I can't receive notifications with the Tapo Cam or have a delayed notification Please help confirm the...

@Dond1980 Hi, What's the model number of your TP-Link device? How about the LED status on it? Best Regards

@Decato1983 Hi, If you have tried the above suggestions but the problem remains, it's recommended to contact your retailer or local support to check if your camera is under warranty. Happy New Year!...

@Christian83 Hi, Below are the instructions to configure the Tapo D230S1(hub and camera). How to Set Up Your Tapo Video Doorbell Camera Kit (Tapo D230S1)? Please note: 1) Please configure the hub...

@Aliasz Hi, If your home router provides a Wi-Fi network, you can set up the wired and wireless connection, and the default SSID will disappear after configuration. Tapo Smart Camera Unboxing and...

@NguyenKhoi Hi, Do you hear the cricket sounds on the camera's Live View page all the time on the phone and hope the video recordings display the actual usage scenario rather than reduce the noises?...