@Jjsmith Hi, Our Tapo cam support to be viewed with the Tapo app continuously if your phone connects to the same Wi-Fi network as the camera, and to ensure effective management and allocation of...

@Boombasy Hi, Have you tried to stream the camera via VLC or iSpy program on the PC via RTSP and check if you can watch the camera successfully? If not, please help test with a PC for comparison. How...

@ajaxfraser Hi, Thank you for the case report and please help confirm the following information about the reported issue for further analysis. 1. Do you have an issue after inserting the battery into...

@Anonymous4Ever Hi, Since we don't have the sales info, I do not know where you can buy the Tapo C225 V2. It's suggested to go to the official website in your region and go to Where to Buy >Online...

@Jim-Q Hi, To connect the camera to a new Wi-Fi network, you need to reset it and then reconfigure it to connect to the new Wi-Fi. Here are the instructions: How to reset my Tapo camera? How to set...

@Bridie Hi, Please try to remove the battery from the problematic Tapo C420, move it close to the hub Tapo H200, and ensure the hub is working. Power on the Tapo C420, wait for two munites, and press...