@syaf Hi, Thank you for the case sharing. Generally, the Tapo Care, SD card, and RTSP stream can't work simultaneously. If your camera has inserted an SD card and viewed via RTSP stream, the Tapo...

@PvdWalt Hi, Since we release the new firmware gradually, some of the Tapo C420 may not receive the new firmware. In this scenario, please wait patiently for the new firmware to be available to the...

@PvdWalt Hi, Thank you for your case sharing, and you can enjoy the camera now. Best Regards

@PvdWalt Hi, If it's inconvenient for you to reset the camera via the reset button, you can go to the camera's Device Settings page on the Tapo app and tap Remove Camera to reset it. Best Regards

Hi All, With Smart Action 2.0, you can configure on the Tapo app not to receive notifications when the camera detects events, but to receive notifications when someone presses the doorbell. Below are...

@thommypan Hi, Thank you for your case sharing and support of our product, and you can enjoy the camera now. Best Regards