@Can_danica Hi, You can contact the local support for further assistance. Best Regards

@Kristo Hi, What happened to the camera then it has red LED only, like a sudden power outage? Please refer to the link below to ensure the reset operation is successful. How to reset my Tapo camera?...

@PvdWalt Hi, Are you charging the Tapo C420 with the solar panel Tapo A200? Whether both the two Tapo C420 have the phenomenon you described? What are the other devices you used to connect to the...

@Texynz Hi, Currently, it's unable to sync the Home/Away mode on different phones even if they log into the Tapo app with the same account. Thank you for your feedback here, while we don't have any...

@Texynz Hi, I think the problem may be related to the camera settings, please help confirm the following information for further analysis. 1. If you have configured Away Mode, have you configured...

@OverExposure Hi, The camera will overexpose in the presence of bright light directed or reflected into the lens. Usually, we need to consider scenarios and avoid direct light or strong reflections...