@PvdWalt Hi, Connecting the camera Tapo C420 from one H200 to another requires resetting the camera and reconfiguring it to connect it to the new hub. How to reset my Tapo camera? Best Regards

@syaf Hi, Thank you very much for the detailed information and pictures. The tech team was made aware of your issue, and they will likely reach out to you via email to collect the app log and...

@csl1965 Hi, Please help confirm the following information about the reported issue. 1. How many devices are watching the camera simultaneously via the Tapo app or RTSP stream? 2. Are you watching...

@Senteg Hi, Have you added an Automation entry to ring the hub Tapo H200 when the doorbell detects a person? If so, please go to the Tapo app>Smart tab>Automation>find the entry you have...

@Jiru Hi, You can refer to the link below to check if the tips will help. What should I do if the microSD card doesn’t work properly on my Tapo camera? Please help confirm the following information...

@Mubz Hi, Please help confirm the following information about the reported issue. 1. On the camera's Device Settings>Detection page, what are the Wake-up Sensitivity settings? Please help check the...