@TapoProblem Hi, 1. On the camera's Device Settings>Reboot Camera page, you can enable the Auto Reboot feature, and the camera will reboot itself during a specific time. If the Auto Reboot feature is...

@Diorama Hi, Tapo C420 switches day/night mode based on the reading value of its photosensitive components. Logically, it has nothing to do with the camera firmware and battery power. Therefore, it...

@Jeffguo Hi, the case is escalated and the case ID is TKID231241132.

@Paddy99 You are welcome, and you can enjoy your camera!

@rsiwal Hi, Please help confirm the following information about the reported issue. 1. On the camera's Live View page on the Tapo app, have you selected the Auto in the Video Mode, and is the Light...

@Jeffguo Hi, It's suggested to remove the invoice in this thread and hide the MAC & email address to protect your personal info, and I'll forward the case to the tech team for further help through...