@Stalha Hi, If you have any doubts or questions while using TC65, please feel free to describe your usage scenario and issues. We will do our best to assist you. Best Regards

@pmaclee Hi, Please help confirm the following information for further analysis. 1. Have you subscribed to the Tapo Care service? Is there an SD card inserted into the camera? 2. Please confirm the...

@Mihai_S Hi, Thank you very much for your update. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your...

@Kielegie Hi, Based on the test results from the H2testW tool, it appears that your microSD card is not working or it is a fake SD card. How to Verify Fake Micro SD Cards? Regarding Samsung EVO...

@Philippe123 Hi, Thank you for your information here. I have reported the issue to the tech team, and they will contact you via email to continue to help you. Please check your email box and confirm....

@Jens-12345 Hi, Thank you for the MAC address info, the tech team was made aware of your issue, and they have contacted you via email to continue the troubleshooting. The case ID is TKID231236683....