@Big_Col Hi, The Tapo C500 and other Tapo cameras do not have a voltage regulator inserted. It's suggested to use the original power adapter and power cable to power the camera, it's hard to ensure...

@thommypan Hi, Thank you for your case report. Please confirm the following information for further analysis: 1. Are there any obstacles between Tapo C520WS and the Deco? 2. How many Deco units do...

@Kurt-Fachinger Hi, The Tapo D230 supports work with Alexa, and you can watch the camera on Alexa devices such as Echo Show. How to make my Tapo device work with Amazon Alexa? How to control my...

Hi @Henrikt Thank you for the case report, it's suggested to refer to the post here to confirm the information for further analysis. @Nic77 I have informed the tech team to follow up on your case and...

@KBTOH Hi, Please help confirm the hardware version of the Tapo C200 first. How to find the hardware version on a TP-Link device? If the hardware version is V1, you can refer to Case 1 in the below...

@Jean-ch Hi, If you have tried all the tips in the link below, there are currently no further troubleshooting steps available. What to do if my Tapo Camera gets bricked after a firmware update?...