@DKasper Hi, Our tech team was made aware of your case and has sent new firmware to your Tapo C510W, please try to update the firmware via the Tapo app and check if it will work fine. How to update...

@fernandopereira Hi, Your case is escalated to the tech team and they will follow up on your case via email. Best Regards

Hi all, Currently, our Tapo cameras support the Invert Image(180°) feature on the Tapo app>camera's Device Settings>Video & Display page, but don't support rotating 90°. It's recommended to find...

@DKasper Hi, Thank you for the case report, and please help confirm the following information about this case. 1. Do you have a problem only when watching the cloud video recordings? If you have an...

@devynf Hi, Currently, there is no known security issue when controlling the Tapo camera with the Tapo app, and we have implemented measures, including encryption and TLS technology, designed to...

@Stalha Hi, 1. You can refer to the link below to troubleshoot if you fail to set up the Tapo camera. What should I do if I fail to configure Tapo Camera? Note: 1) Please ensure the Tapo app is the...