@Paddy99 Hi, Between the SanDisk Extreme microSD card and the SanDisk Ultra microSD card, I may recommend using the Extreme microSD card on the Tapo cam, however, since the SanDisk Ultra microSD card...

@Nickatsikas Hi, Generally, when you click on "update" in the Tapo app, the camera will download the firmware and perform the upgrade, the message "Device can't be updated because it has the latest...

@Paddy99 Hi, 1. You can refer to the link below to see the microSD card that works with the Tapo cameras. General Information about using MicroSD Cards with TP-Link’s Kasa or Tapo Cameras? Note: *...

@Jeffguo Hi, Thank you for the case report. Please help confirm the following information for further assistance. 1. Please send me the MAC address of the new Tapo C200 via a private message, and you...

@TapoProblem Hi, Are you saying that when the motion tracking feature is disabled, the camera may still move to other positions? In general, if the motion tracking feature is not enabled, the camera...

@Diorama Hi, When the camera selects the Auto mode on the Live View page but does not switch to night mode in the night, please send me a picture of the camera's Live View page. Best Regards