@Mark101 Hi, Thank you for the case report and please help confirm the following information for the reported issue. 1. Please go to the camera's Device Settings>Detection page, is the Motion...

@cbrbrett Hi, Thanks for the attempt, and please feel free to contact us if you need further assistance. Best Regards

@Yann-HERVE Hi, I have sent the new app to you via a private message, and you can check if it solves your problem. Best Regards

@PaulR9999 Hi, Thank you very much for your case report and feedback, I'll log it and forward it to the related team to evaluate and update the UG and videos on the official website. Currently, you...

@Robin24 Hi, You can refer to the link below to troubleshoot if you fail to set up the Tapo Cam. What should I do if I fail to configure Tapo Camera? Please help confirm the following information if...

@Kielegie Hi, You can try the following steps and check if they will help. Turn off the camera, remove the microSD from the camera, insert the microSD card again, turn on the camera, and check if it...