@DSx7 Hi, The Tapo C320WS V2 can't reconnect to the mesh Wi-Fi network after a power outage, which may not be related only to the camera, but also to the Wi-Fi settings or network environment. I have...

@Jaysiawan Hi, What's your camera's model number and hardware version? What's the LED status on the camera? Usually, you can refer to the following instructions to troubleshoot if you fail to set up...

@PaRi53 Hi, Usually, if the camera is connected to our cloud server and displays the online state in the Tapo app, you can receive detection notifications. If an SD card is inserted into the camera...

@Kbjp Hi, We recommend referring to the instructions in this post to protect your camera and account security, and contact our technical support if you require further assistance. The information in...

@Parker_11 Hi, In this situation, you can contact your retailer or our local team to check if the camera is under warranty. Best Regards

@Noatta Hi, 1. We suggest removing the camera's MAC address from the thread, and you can send me (@Solla-topee) the video link and the MAC address via a private message. 2. A new firmware has been...