@SugarBaby Hi, Thank you for your feedback. I'll forward the information to the relevant team for evaluation and update the info on our website. Best Regards

@DSx7 Hi, Please confirm the following information for the reported phenomenon for further analysis. 1) Is your Tapo C320WS V2's firmware version 1.3.5 Build 250522 Rel.45630n? 2) What's the model...

@Kiwifruits Hi, Just double-confirm: When you refer to the following instructions to test the detection range with the Wake-up Sensitivity set to 10, does the camera not respond (no spotlight or...

@Joiner-Simon Hi, For the Tapo C560WS, it's unable to change the recording length. Usually, the camera will continue recording until the motion stops, and the maximum recording length is 3 minutes....

@Spb67 Hi, The Tapo camera does not support the feature to activate the Home/Away mode with the Geofencing feature. For the requested feature, you can vote and share your usage scenario on the thread...

@Bigred1969 Hi, If you have changed the Wi-Fi network, please follow the steps below to connect the camera to the new network. 1. Power on the camera, wait for two minutes, and press and hold the...