@SnosRap75 Hi, A Tapo camera can only be bound to a TP-Link account. In your usage scenario, please refer to the following tips. Case 1: 1) If you do not mind that your TP-Link account (registered...

@Williamokok Hi, Please confirm the following information about the Tapo C520WS. 1. Does it work with the Tapo H500, and is it an AI-Empowered device? 2. On the camera's Device Settings > Detection...

@Roby999 Hi, Thank you for your feedback. For your feature request, could you please describe your usage scenario and explain why you would like a customized notification sound? Do you have any...

@Tomasyx Hi, Please confirm the following information about the reported abnormal pan feature. 1. On the camera's Device Settings > Detection page, please turn off the Motion Tracking/Auto Tracking...

@Relaxed_Daddy Hi, 1. Have you subscribed to the Tapo Care service from the Google Play app or website? 2. Please send me (@Solla-topee) your camera's MAC address via a private message for further...

@Darts630 Hi, You can refer to the following instructions to troubleshoot if the detection feature is not working properly. What to do if the Detection feature is not working on the TP-Link Camera?...