@sdcard Hi, You can refer to the link below to troubleshoot if the SD card does not work properly on the Tapo Camera. What should I do if the SD card doesn’t work properly on my camera? If the...

@Iusta Hi, If the problem is that the camera shows the offline status on the Tapo app when you are using the mobile data on your phone, please help confirm the following information. 1. Please send...

@QuanMach Hi, Please help check if the Android phone and the Tapo camera are connected to the same router's Wi-Fi. Please note that you can continuously watch the camera's Live View page only when...

@yeokiwi Hi, For the reported issue, please help confirm the network diagram, such as the Internet cable--Wireless router)))(((Tapo Cameras, Asustor Survelliance Center, phones, etc. What's the model...

@unclef115 Hi, How do you test that the TC70's sound quality is bad? Please help describe your usage scenario in detail. Please check if the TC70 is placed in a location with noise or near some...

@Peterzz You are welcome!