@Tapofix Hi, Please uninstall the Tapo app on your Android phone, copy this link, paste it into your phone's browser, and click on Enter to download and install the new Tapo app. Then you can check...

@SuperLukeyLuke Hi, If you are willing to continue troubleshooting, you may turn off the "Voice Notifications" feature and add an automation entry in the Google Home app by following the steps below,...

@MikeSC60 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. After you receive the email, it's recommended that you...

@042520 Hi, What's your camera's model number, hardware version, and firmware version? What phenomenon are you experiencing when using the camera? If you have a TC70 and the LED is solid green, it...

@Olivy Hi, 1. What's your Tapo camera's model number, firmware, and hardware versions? 2. In your situation, please uninstall the Tapo app on an Android phone, copy this link, and paste it into your...

@JenniferRidgway Hi, 1. The new firmware has been pushed to your camera ending db-78. Please update it via the Tapo app and check if it helps. 2. By the way, when the Infrared mode is selected on the...