@mangaTom19 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Btw, after you receive the email, it's recommended to...

@Sopha1961 Hi, Please double-check whether you have typed the correct email address. The email address support.forum@tp-link.com is still in use. Best Regards

@manoloalegre Hi, You can refer to the instructions below to troubleshoot if you fail to establish an RTSP/Onvif connection. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF...

@twisha Hi, You can refer to the instructions below to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? Please confirm the following information...

@PurpleHelen Hi, The following instructions will help you: Solution: Tapo D210/TD21 Won't Wake Up Unless Watching Liveview in the Tapo App Best Regards

@Obiglow Hi, You can refer to the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...