@Ronno Hi, Thank you for your clarification. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Once you receive the email,...

@Ivaguillaumet Hi, It appears that the introduction and pictures of the Tapo C210's notification function on our official website are without issue. You can only see a normal notification without a...

@IoTProgrammer Hi, It's hard to say the TP-Link server has an issue; we did tests with different phones, and there is no problem logging into the Tapo app. For the reported phenomenon, please confirm...

@RobH-NL Hi, You can try turning off the beamforming and roaming functions on Deco units. If the same behavior occurs, please follow the instructions below to collect the camera log and send us the...

@redozer Hi, If you can't establish the RTSP/Onvif stream with the Tapo C210, please refer to the following instructions for troubleshooting. Then, send us the results of each step for further...

@zackking Hi, On the camera's Device Settings > Detection page, please ensure the Baby Crying Detection is enabled. If so, it's suggested to follow the instructions in this post for further...