@thommypan Hi, Thank you very much for your update and case sharing, and glad to hear the case is solved. Best Regards

@dkeet Hi, The second screenshot on your last post is not the right page. Please swipe right over the Home screen of your iPhone, and you can see your widgets in the Today View(This video may help:...

@dkeet Hi, From the pictures, it seems you are stuck on the step to display Tapo widgets on your iPhone. Please swipe left on your iPhone's home screen to find the existing widgets, then press and...

@MarkJerling Hi, If you and your wife have logged in to the Tapo app with the same owner account, you can both use the Arrive Home & Leave Home shortcut for the same camera, and the shortcut &...

@Mercedes23 Hi, If you want to share your Tapo devices with other TP-Link IDs, please refer to the instructions below. How to share my Tapo Smart Devices with my family? Please describe the problem...

@Roger2023 Hi, Please check if you can watch the camera remotely with a different phone, and check how many devices are watching the camera simultaneously. If there are several devices(3 or more than...