@raphidae Hi, Generally, when the video quality is set to 1080P on the Tapo app for the camera, the resolution should be 1080P rather than the other one when you stream the camera via RTSP. If your...

@mocelet Hi, The old Tapo plug models will support the Auto-Off feature via the firmware updates in the future, however, we don't have any specific details that I can share about when this feature...

@MohammedU_123 @George76 Hi, We have beta firmware for the Tapo C320WS V2 to solve the issue that the spotlight is permanently on and have posted the solution here. If you want to try the beta...

@BSod Hi, Your case(TKID231054240) is followed by our tech team, you can reply to the email to get further assistance. Best Regards

@Gumballerss Hi, The Tapo Care service only stores the detection video clips, if you want to record video all day, it's suggested to insert an SD card into the camera and then go to the camera's...

@razzzz Hi, Since the Tapo C320WS is not designed to capture number plates, and it's suited for general monitoring and observation of a wide area, it can't accurately capture moving number plates...