@vfont Hi, We do not have the URL to turn on/off the privacy mode of the camera via RTSP protocol, and it's recommended to turn on/off this feature via the Tapo app. If the third-party app you used...

@Dddddduke Hi, Please help confirm the following information about the problem you report. 1. What time zone have you selected on the Tapo app for the Tapo C320WS, C510W, and C200? What time zone...

@JohanG Hi, Since the Tapo C310 supports standard RTSP and ONVIF (Profile S) protocol, you can use third-party apps that support standard RTSP and ONVIF (Profile S) protocol on a PC to watch the...

@Suvigya Hi, The max FPS option is related to the Powerline Frequency settings(On the camera's Device Settings>Advanced Settings page). If you select 60Hz on the Powerline Frequency page, you can see...

@Chris-F Hi, For the sake of power saving, the Camera is usually in a sleep state (low power consumption). The camera can be woken up when doing some operations on the APP like watching the camera’s...

@SanjayN Hi, Please help confirm the following information for the problem reported. 1. Please send me the MAC address of your Tapo C210 via private message. You can find the MAC address on the Tapo...