@Plum32 Hi, The Tapo C225 does not have a physical privacy button to turn on/off the privacy mode. After you set up the Tapo C225, you can go to the Tapo app to turn on/off the privacy mode. Best...

@RandyAndy Hi, Thank you very much for your case report and shared solution: "I just discovered a workaround. Go to the Cameras tab, then tap the "Play" button for the camera whose thumbnail preview...

@LMD999 Hi, Please try the following tips and check if they help. 1) Please go to the Tapo app>Cameras tab>tap the play button on the camera to let the camera play for 10 seconds. Go to the camera's...

@Luciano1960 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Midori Hi, 1. You can refer to the link to find an outdoor Tapo camera that is suited for your network and environment. 2. What kind of alarm/alert messages do you want to receive? Generally, if the...

@Imanisharora Hi, 1. Is the problem that when someone walks in front of the camera, the camera can't detect the person or can't see the person clearly? On the Tapo app, please go to the camera's...