@Imanisharora Hi, 1. Is the problem that when someone walks in front of the camera, the camera can't detect the person or can't see the person clearly? On the Tapo app, please go to the camera's...

@AndyandLisa Hi, Thank you for your understanding and support of our product. Best Regards

@PerJonas Hi, Glad to hear that these tips helped you. Best Regards

@gerrard08 Hi, Usually, when you tap the camera's Live View page, you can see the video quality options, such as Auto, 2K, 720P, etc. If you can't see that on the Tapo C310's Live View page, please...

@JCHH Hi, Can I know the version of the Tapo app installed on your phone and your phone's OS? I'll then send you the instructions to collect the app log for further analysis. Best Regards

@leokiosu Hi, If you don't mind using the old Tapo app version on your device that is able to view large preview thumbnails, please let me know and I can send the link to you to download the old Tapo...