@LockManipulator Hi, Your case is followed by our senior engineer, and the ticket ID is TKID231034211. They will contact you if there are any updates. Please wait patiently. Best Regards

@JCHH Hi, If you can still access the camera on the Tapo app and the LED is solid green, it means the camera connects to the Deco's Wi-Fi. You can try to force close the Tapo app, open it again, and...

@Luciano1960 Hi, Glad to hear that the problem is solved. Usually, if you can watch the camera remotely without the Continue message popping up, it means your phone is not streaming the camera via...

@Paululu Hi, Please help confirm the following information about your issue. 1. Please check if there are any changes in your network, such as changing the router settings, blocking the camera's...

@Tanoj Hi, If you have not tried to power the Tapo C100 with a different power socket, please have a try. If the problem remains, you can contact the India local support for further help. Best Regards

@Balingsjes Hi, The problem may be related to your configurations and usage scenario. Please help confirm the following information about the issue. 1. Please go to the C420's Device...