Forums/
Tapo Smart Camera
2023-10-20 09:13:06
@Tanoj Hi, If you have not tried to power the Tapo C100 with a different power socket, please have a try. If the problem remains, you can contact the India local support for further help. Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
2023-10-20 09:09:17
@Balingsjes Hi, The problem may be related to your configurations and usage scenario. Please help confirm the following information about the issue. 1. Please go to the C420's Device...
0HELPFULS
Forums/
Tapo Smart Camera
2023-10-20 08:51:04
@Wiggs Hi, Generally, you need to send the product and the original power adapter to the local office/retailer to get a replacement. It's recommended to contact the local office/retailer to confirm...
0HELPFULS
Forums/
Feature Requests
2023-10-20 08:44:10
@froze Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to the...
0HELPFULS
Forums/
Tapo Smart Camera
2023-10-20 08:28:34
@rnnlrodriguez Hi, You can refer to the link below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart camera keeps losing connection or going Offline? Please help...
0HELPFULS
Forums/
Tapo Smart Camera
2023-10-19 12:01:33
@JCHH Hi, Thank you very much for your attempt, and you can change the DNS server to 8.8.8.8/8.8.4.4 for a try. It's hard to identify the issue based on the current information, and if you are...
0HELPFULS

