@SNKNK Hi, Usually, the app updates won't affect the Tapo Care service. For your specific issue, please refer to this thread. Best Regards

@Nicke-66_ Hi, Have you tried to press the reset button for 10s to reset the camera to factory default settings? Please let me know if the LED status changes when you reset it. If yes, send me the...

@sighallgone Hi, Thank you for your feedback again, and we'll continuously improve our products and deliver the best performance possible. Thank you for your understanding and continued support. Best...

@mr_robot_dev Hi, In this case, I think the problem is also related to your network diagram and the settings on your router and APs, the settings on your routers and APs may block the connection...

@Big-ginge Hi, Thank you for the shared information and solution, and please enjoy your internet and the cameras. Best Regards

@TP_user_4711 Hi, Usually, if your camera is working fine, the error messages in the log may be irrelevant information. You can upload the log to your cloud server(such as Google Drive) and generate...