@Minsc Hi, With firmware 1.0.6, when you go to the Tapo C500's Device Settings>Video & Display> Video Quality page, you can select 1080P, 360P, or Auto. If you have selected 1080P, when you stream...

@NguyenKhoi Hi, Thank you very much for your feedback. Can you help check the Tapo app version installed on your iPhone and the Tapo C220's HW&FW? I'll then forward them to the related team to...

@SNKNK Hi, Generally, if the camera does not have cloud recordings after subscribing to the Tapo Care service, you can refer to the link below to check if the Detection settings are configured...

@Kaizoku Hi, Please go to the camera's Device Settings>Device Info page to check its MAC address and ensure the camera under the main user's account and the shared device account is the same one. If...

@Dominik1973 Hi, Please connect a PC to the Wi-Fi router that the Tapo Camera connects to, and then refer to the link below to watch the camera via ONVIF stream using the iSpy program on your PC....

@Vladiator Hi, On the camera's Live View page, if you can't hear any voice from the camera end, it may be the microphone on the camera has a problem, and you can try to contact local support or your...