@MKL_ Hi, Currently, the KS225 and KS230 do not have the EU version. It's suggested to pay attention to your region's official website, if a new product is available in your region, we will update...

@Daniellc Hi, Please help confirm the following information for your issue. 1. On the Tapo app>Device Settings page of the D230>Doorbell>Doorbell Video Call page, is the Doorbell Video Call option...

@Robog Hi, You can refer to the steps below to send us the video. 1. On the Kasa app>tap your camera to enter its Live View page. 2. When the problem happens, enable your phone's Screen Recorder...

@3apk3 Hi, Please try to press the reset button on the EC70 for 15 seconds until the system LED is flashing amber, which means you have reset the camera to factory default settings successfully, then...

@Dugfoo Hi, Please help check the Tapo app version you installed on your phone that shows cloud videos as default and the other Tapo app version. I'll check the difference and know your requirements...

@RandyAndy Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature requests, and I'll log the feature requests and pass them along to the team to evaluate. If other...