@Nicke-66_ Hi, In this case, you can try to reboot the Tapo C500 and then check if it will work again. If not, please remove it from the Tapo app, press the reset button for 10s to reset it to...

@IainMackay Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature requests. While we don't have any specific details that I can share about if these features can...

@Alex_Camacho Hi, On the problematic Tapo C420, please power it on, press the SYNC/RESET button for 5 seconds to reset it, and wait for a while. 1) If the LED on the camera remains blinking green and...

@Vijayashri_84 Hi, From the problem phenomenon, it seems the camera has no internet access so you fail to control it remotely, and this problem is not caused by the Tapo Care service. In this case,...

Hi, @Earendil_ Thank you very much for your suggestion. @maple9 The forum 601334 may cause misunderstanding, and I have corrected the content. If you have VIGI NVR and want to make it work with the...

@DBNZ Hi, 1. After you turn on the Invert Image option on the Tapo app>Device Settings page of the C200>Video & Display page, please go back to the Device Settings page, wait for one minute, and back...