@GNM_Tapo Hi, You can refer to the link below to troubleshoot if the SD card does not work properly on the Tapo Camera. What should I do if the SD card doesn’t work properly on my camera? If the...

@Frank_44 Hi, Please check how many devices are watching the camera, usually, only two devices can watch the camera via the mainstream (1920x1080 Pixel) simultaneously. You can reboot the camera to...

@Zmu Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@RPL Hi, You can try to charge the batteries with a different power socket or power adapter and then check if it will solve the problem. If not, please help confirm the following information for...

@Andy_Ireland Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@Nailbombs Hi, Thank you for your case report here. According to my test, the Tapo C500 V1 with firmware version 1.0.6 does not have the option 720P in the Video Quality feature. Can you describe...