@FOR22A Hi, We also have other outdoor security cameras which are not battery-powered, and they will be active all the time rather than in a sleep state when no event is detected, and you can check...

@ZacRobinson Hi, Thank you very much for your interest in this thread. However, the latest Tapo app is working fine now and does not have the reported issue. And please feel free to share your...

@Juha-Tapio Hi, Thank you for the update. If our tech team has provided a replacement for your Tapo C310, you can test if the replaced camera will work fine later, and please feel free to contact us...

@Paddy99 Hi, It's hard to judge whether the Tapo C510W's motion detection feature works fine or not based on the information we have now, but setting the motion sensitivity to a lower value will lead...

@FOR22A Hi, Thank you very much for the information provided. For the sake of power saving, the Camera(C420) is usually in a sleep state (low power consumption). The camera can be woken up when doing...

@Santorius Hi, We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...