@Hamidx Hi, According to your description, your Wi-Fi network is a Portal Wi-Fi that requires you to enter login info to go to the internet, and the Tapo camera does not support this encryption type....

Hi everyone, Thank you very much for your votes and comments on this thread. We certainly appreciate all your feedback and feature requests here, and we'll make sure to log these feature requests and...

@Polly-Maria57 Hi, Usually, you don't need to reboot the camera after updates to make it work again, and it will continue to work after updating firmware. About the missed recordings issue, please...

@Glenikins Hi, You can try to reset the camera to factory default settings and then reconfigure it and check if the problem will be solved. If the problem persists, please help to do the following...

@Kevfel Hi, Since different countries have different warranty policies, it's suggested to find your region in the link, and then follow the corresponding warranty policy to get a replacement. Best...

@Rin-Sagrada Hi, If the Tapo Cam has a wrong date and time, you can refer to the suggestions in the thread "Tapo Camera Shows Wrong Date and Time" to troubleshoot. And if the problem remains, let me...