@RebiMax Hi, If you do not lock the phone's screen with a password/pattern/fingerprint and do not exit the Live view page of the camera on the Tapo app when turning off the phone's screen, a simple...

@PavelFux Hi, You can refer to the link below to check if it helps. What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset? Best Regards

@El_Sayal Hello, On the Tapo app>Smart tap, you can set up the Shortcut and Automation entry. The Shortcut lets you perform an action with a simple tap, and the Automation allows you to use Tapo...

@PavelFux Hello, If the system LED on the Tapo Cam is not on and resetting the camera does not help, please check if you are powering the camera with the original power adapter that comes with the...

@RebiMax Hello, Currently, Tapo app&Tapo C310 do not support the feature to turn on/off the smartphone screen automatically. Please describe your usage scenario in detail, and I'll forward your...

@David1a Hi, Generally, you can refer to the link below to troubleshoot if you fail to set up the Kasa device. What should I do if I fail to configure the Kasa device? If the problem remains, please...