Hi @ERIELNATH glad to know the engineer help us figure out what happened to the Room rules in the app 'One camera should be available in one location/room at a time!' Thank you for your time with...

Hello @randerson0248 Glad to know you were able to set them up successfully at last. It doesn't sound right if the Hub or camera are offline in the app, but you can still receive notifications. To...

Updated on Oct 31, 2023. Hello everyone, Thank you for sharing feedback on the Auto-Off Timer feature, please check if the following suggestions suit your needs. 1. Some of the Tapo plugs have...

Hi @MartinLapointe Thank you for reaching out the community.The firmware test can take a certain amount of time before an official release would you try the above marked solution before an official...

Hello @JoaoPaulooo thank you for reaching out to the community. May I know is the camera still online in the APP when your phone is on mobile data: You can try to reboot the Camera from Tapo App>...

@RWS52 Thank you for reaching out to the community. It's good to know you have ensured the camera receiving strong Wi-Fi signal from the router by putting it very close to the router/AP, you can also...