@Mojofalc Hi, You can try pressing the power button for three seconds to turn off the camera, then pressing the power button again for three seconds to turn it back on, and then check whether the...

@sitoh Hi, Whether the camera can detect an event is related to several factors, such as usage scenario, installation position, detection settings, etc. For the TC41, it's an outdoor camera; it's...

@MikeSC60 Hi, 1. Please check if there are foreign objects on the camera that might cause the unusual sounds when you pan & tilt the camera. 2. Would you please send us a video showing the reported...

@Cre8or Hi, What phenomenon are you experiencing when using the Agent DVR? If you experience the same phenomenon as @trousered, please send us your camera's version info and confirm the information...

@Pool33 Hi, 1. There is no way to see how much video is stored on the cloud server. For choosing the right SD card model and capacity, the following link may be helpful. What type of microSD card...

@BRD_NST Hi, In your situation, please send me (@Solla-topee) the hub's MAC address via a private message. Best Regards