@The_civvie Hi, Thank you for your explanation and feedback. In this situation, I'll log your feature request and forward it to the relevant team for evaluation. Best Regards

@Z8000 Hi, The behavior where the phone kills the app in the background is usually related to the phone's settings. You can contact your phone's technical support to see if they have any suggestions....

@Az4721987 Hi, If you can ensure the lens is clean, but the 'black dot' won't disappear, you can contact your retailer or the local support team to check if the camera is under warranty. Best Regards

@JaapWal Hi, Please confirm the following information about the reported phenomenon. 1. When there is no movement in the dark, does the camera display a black-and-white live view page? 2. Can you...

@VesNL Hi, When (date, time, and time zone) was the last time the "Return Home" or "Go Home/Go Away" automation entry (used to turn camera privacy mode on/off) failed to take effect as expected? If...

@Wrath10 Hi, Your camera's firmware is the latest, and firmware 1.3.1 Build 241030 Rel.54322n is not compatible with your camera (Tapo C500 V2). If your camera keeps going offline, please refer to...