@theseus_lemnos Hi, 1. Regarding the "refresh" phenomenon or the feature request to add the "auto refresh" button, please help confirm the information in this post so I can better assist you. 2. The...

@Pavan_v Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@MikeSC60 Hi, Generally, clicking the detection notification to view the camera's live view page won't truncate the corresponding detection video clip. You may wait for a moment after the detected...

@BRD_NST Hi, You can try the following steps and confirm the related information for further analysis. 1. Please ensure the Tapo app is the latest one. If not, please uninstall it and reinstall the...

@The_civvie Hi, The Tapo app supports the Geofencing feature, and you can check whether it helps in your situation. How to set up Geofencing on the Tapo App Best Regards

@MikeSC60 Hi, Typically, the Alarm icon on the camera's live view page will be flagged as 'on' after the Alarm feature is enabled on its Device Settings > Alarm page. Thank you for your feedback....