@Z8000 

Hi,
Typically, you can refer to Q4 in the following instructions to troubleshoot if the Geofencing smart action is not working.

General Questions about Tapo Geofencing
 

Please confirm the following information for further analysis.
  1. After you change your phone, have you configured new Geofencing entries for your new phone? If not, please try adding new Geofencing entries.
      How to set up Geofencing on the Tapo App 
  2. On your phone, please go to Settings > Apps > Manage Apps > search for Tapo > Battery saver, select No restrictions, and check if it helps.

Best Regards
 

  @Z8000 

Hi,
The behavior where the phone kills the app in the background is usually related to the phone's settings. You can contact your phone's technical support to see if they have any suggestions.

Regarding the phenomenon that the automation entries do not work as expected, please confirm the following information.
  1. When (date, time, and time zone) was the last time the "coming home" or "leaving home" automation entry failed to take effect as expected? If possible, please provide data from the last 3 days.
  2. Please send me (@Solla-topee) the camera's MAC address via a private message.
  3. On the camera's Device Settings > Device Info page, please tap the Wi-Fi icon, and check the RSSI value.
  4. On the Tapo app > Smart tab, please tap the Page icon at the top right corner to see the "coming home" and "leaving home" automation entries execution histories, and send us a screenshot of the failed history details.

Best Regards