@gensay Hi, Please confirm the following information about the reported phenomenon. 1. Are you control the KD110 in the Kasa app? 2. What's the system LED status on the Chime? When you press the Sync...

@MikeSC60 Hi, 1. If your camera is configured successfully to connect to your phone's hotspot Wi-Fi, then you connect it to the router by an ethernet cable, the Wi-Fi connection between the camera...

@Lalilu Hi, If the camera is set up successfully, it's bound to a TP-Link account. You can log in to the Tapo app on your phone with that TP-Link account to view and control the camera. Note: You can...

@Maithil Hi, Usually, you can download a video from the SD card, open it with Windows Media Player or VLC Media Player, and check the resolution and frame rate in these players. For example, in...

@semir333 Hi, Thank you for your update. In your situation, it's suggested to continue monitoring the C560WS, and please send us a picture of the live stream limit prompt bubble if the same...

@steinein Hi, The reported phenomenon may be resolved through troubleshooting. It's recommended that you send an email to forumsupport.usa@tp-link.com for further assistance. Best Regards