@Zhaoxiaohuai Hi, You can refer to the instructions below to view the Tapo camera on PC/NAS/NVR through RTSP/Onvif protocol. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol Best...

@MikeSC60 Hi, If the camera is set up successfully and has an internet connection, such as connected to a home router's Wi-Fi (or connected to the router by an ethernet cable), you can access it in...

@ppm666 Hi, For further analysis of the reported phenomenon, please confirm the following information. 1. What are the Tapo camera's model number, hardware version, and firmware version? 2. What's...

@trousered Hi, Thank you for providing the information. The phenomenon you reported involves not only the Tapo camera but also third-party software Agent DVR. I'll escalate your case to our technical...

@AVNISH Hi, If you prefer to stream the camera's live feed at 2K resolution, it's recommended to select this resolution on the Device Settings > Video & Display > Video Quality page. If you have...

@MikeSC60 Hi, Typically, it's required to have a 2.4 GHz Wi-Fi network with an internet connection to successfully set up the camera. If you just want to connect your camera to your hotspot Wi-Fi,...