@MikeSC60 Hi, From your description, it's difficult for me to define the specific usage scenario clearly. Could you please provide screenshots of the camera's Live View, Detection, detection zone,...

@WernerV Hi, The white spot in the provided picture seems to be the IR LED reflection. You can try to pan & tilt the camera to not towards the window when it works in Night mode, and then check if...

@Jisami Hi, You can try the following steps and see if they help. 1. Press the power button on the camera for three seconds to power it off, and remove the SD card from it if there is one. 2. Press...

@WernerV Hi, What are the camera's model number, firmware version, and hardware version? Would you please send us a picture or video showing the camera's live view page when it enters night mode? You...

@DaveGiluk1 Hi, Based on the provided screenshots, the solar panel is indeed charging the camera, but due to the lack of direct sunlight, its charging efficiency is low. The camera consumes more...

@mikeyorkie10 Hi, thank you for sharing your experience, and I'm glad to hear that your case is resolved.