Strange white spot
I installed the cam behind a window, in my garage. When I point the cam straight ahead, at night a big white spot, like from a brgiht light blooms dead center. If I turn the cam away, the spot does not move with the cam.
What I can't understand is, where does this light come from?
If it where from the built in IR LEDs, imho it should move with the cam, which does not happen.
I tried to capture it with my phone, but from the other side of the window, there's nothing, except two tiny red spots from the IR LEDs.
Any ideas?
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Hi,
The white spot in the provided picture seems to be the IR LED reflection. You can try to pan & tilt the camera to not towards the window when it works in Night mode, and then check if the white spot disappears.
Best Regards
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Hi,
What are the camera's model number, firmware version, and hardware version?
Would you please send us a picture or video showing the camera's live view page when it enters night mode?
You can upload the picture or video to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
Best Regards
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Hi,
The white spot in the provided picture seems to be the IR LED reflection. You can try to pan & tilt the camera to not towards the window when it works in Night mode, and then check if the white spot disappears.
Best Regards
- Copy Link
- Report Inappropriate Content
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