@Rodimus Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Storage & Recording page, please ensure the Local...

@Emre35 Hi, We recommend using the original power adapter and cord to power on the camera. Using a 12V adapter is not recommended, as it exceeds the specified voltage for the TC41 V2 and could...

@Erazodandy Hi, If you mean that the Tapo C500 will keep sending notifications to your phone even if no motion is detected, please confirm the following information for further analysis. 1. What's...

@AVNISH Hi, There is no video link in the thread. You can send the link to me (@Solla-topee) via a private message. Best Regards

@Nao1 Hi, Currently, the shared accounts can access the Live View, Talk, Voice Call, Pan/Tilt Control, and SD Card Video features of the camera. It's unable to stop sound access for the shared...

@ChKa79 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the Tapo app or...