@mascf Hi, If you have tried the tips in this post but the same phenomenon persists, we suggest contacting the technical support team for further assistance. Best Regards

@ShiiiKi Hi, If you have contacted our technical support team via email but have not received a reply yet, please send me the ticket ID if you have one. I'll then escalate your case to the relevant...

@Stufish-aus_1 Hi, You can refer to the following instructions to troubleshoot if you fail to set up your camera. What should I do if I fail to configure Tapo Camera? We suggest contacting our...

@Mozzy Hi, You can refer to the following instructions to share your camera with your husband. Usually, your husband needs to download the Tapo app to his phone before you share the camera with him....

@Serbol Hi, You can refer to the following instructions to troubleshoot the reported phenomenon. What can I do if the Smart Action/Automation doesn't take effect as expected? If the same phenomenon...

@Patsy79 Hi, The following instructions may help you: What should I do if the video image is upside down on my Tapo Camera? Best Regards