@Delaporte Hi, Please confirm the following information for the reported phenomenon. 1. What's your phone's model number and OS version? What's the Tapo app version? 2. On your Tapo app > camera's...

@zhuang Hi, Please confirm the following information for the reported phenomenon. 1. When the camera is working, please go to its Device Settings > Device Info page, tap the Wi-Fi icon, and check the...

@Bartrb Hi, You can try the following steps if the camera keeps flashing the red LED. 1. Press the power button for three seconds to turn off the camera, remove the SD card from the camera if there...

@Swarfmonkey1 Hi, The TC82 and TCB82 are basically the same in features, but the package and product label differ by model. If you fail to set up the TC82, please refer to the following instructions...

@russ-g Hi, Please confirm the following information about the reported phenomenon. 1. What's the model number and OS version of your phone? 2. What's the Tapo app version? You can go to the Tapo app...

@tapo220user Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? If the...