@Toofiz Hi, You can refer to the instructions below to troubleshoot if you can't control the camera in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please provide the...

@xMTx Hi, If the camera can't be turned on now, please try the following steps and check if they help. 1. Please ensure the camera is connected to the original power adapter and power cord. Make sure...

@Tom1990 Hi, You can refer to the instructions below to troubleshoot if you fail to establish an RTSP/ONVIF connection with the camera. What can I do if fail to stream the Tapo camera via the...

@LookUp24 Hi, Thank you for your feedback. In your situation, could you please send us a picture of the camera's live view page with the privacy zone configured for evaluation? Best Regards

@WisoBe Hi, Since Home Assistant is an open-source platform and not officially supported by our camera, we can't guarantee the camera will integrate seamlessly with it. If you have tried the tips in...

@lawton20 Hi, We do not have information on whether the requested feature will be implemented or when. It's recommended to pay attention to the firmware release notes for your camera model on our...