@Jayru Hi, For the reported phenomenon, please confirm the following information for further analysis. 1. On the camera's Device Settings > Detection page, what detection types have you selected?...

@Ramon_Marcos Hi, Using a 12V power adapter/battery for the Tapo C500 V2 is not recommended, as it exceeds the specified voltage for this model and could potentially damage the camera. We recommend...

@Blau732 Hi, If you can't power on your Tapo C510W, please try the following steps. 1. Make sure the camera is securely connected to the original power adapter and cord that comes with the camera in...

@JuanMa1765 Hi, Typically, you can refer to the following instructions to troubleshoot if you can't receive detection notifications. What to do if I can't receive notifications with the Tapo Cam or...

@TW_EPC Hi, Usually, the camera returns to its default position after tracking when the motion tracking feature is enabled. If your camera moves to a position automatically, it's suggested to check...

@TJCreations Hi, Tapo cameras typically adjust the time automatically based on whether daylight saving time is observed in your region. You simply need to select the correct time zone for your...