@Fallon90 Hi, 1. In the Tapo app > your camera's Device Settings page, if you can see the Device Health Check option, you can click on it and start the health check. If the Device Health Check option...

@LookUp24 Hi, Different hardware versions of the same model may have slight differences in hardware and functionality, but their overall performance and design are basically the same. Regarding your...

@Hwhwhw Hi, In the Tapo app > camera's Device Settings > Device Info page, please check the hardware version of your two Tapo C225s. For the V1, a solid red LED only indicates that the camera is...

@maitiu7 Hi, I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Zym Hi, 1. Please check how many devices are streaming the camera's live feed simultaneously, for example, the phones, PCs, or TVs. 2. Please send us the screenshot of the Tapo C120's live view page...

@DoggyCam Hi, The Tapo C200 does not support the Pet Detection feature; it cannot be set to track dogs only. Usually, in the Tapo app > camera's Device Settings > Detection > Motion Tracking/Auto...