@KJP10480 Hi, Could you please explain why you want to switch to the H.264 codec on mainstream? For instance, it's not possible to establish an RTSP stream with a third-party app via mainstream, or...

@DenverMojo @KennnyC Hi, Usually, you can use a T6 Torx screwdriver to tighten the screws on the hinge. Best Regards

@Wizard835 Hi, 1. On the Tapo app > camera's Device Settings > Battery Status > Solar Charging Data page, please check if the Solar Charging Data option is enabled. If so, please send us the...

@Nikolaus111 Hi, Please confirm the following information about the reported phenomenon. 1. What's your camera's model number, hardware version, and firmware version? It would be appreciated if you...

@Ellesor Hi, 1. Usually, when you click on my profile picture to enter my personal profile, you can see the Message button at the top right corner, and you can click on it to send me a private...

@Erskine Hi, The abnormal phenomenon you experienced in the evening may be related to the extension power cord. It's recommended to move the camera's location and connect it only to the original...